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I ordered some stuff from Urban Og, i live in Toronto, and was charged an outrageous amount of money for shipping. If figured that as is the case with a lot of companies that I normally shop online with, that my stuff would be delivered to my regular mailbox, like I'm...
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1.0
#948973
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It was my 1st time ordering from Urbanog.com because the items were super cute and SUPER cheap. After several attempts of delivery form UPS, I notified Urbanog.com to let them know I never received my items. They told me it was UPS mistake and that I would have to pay...
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Anonymous
heavensent112

They normally send either a store credit or a refund when filling a claim.You should contact and see what they can do. they are really accommodating as far as my experience we...

#453134
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DO NOT BUY FROM URBAN OG! THEY ARE A SCAM! THEY DO NOT EXIST. SO UNPROFESSIONAL!!!! THEY OVER CHARGED ME FOR MY ORDER...WHEN TRYING TO SIMPLY GET IN CONTACT WITH THEM THEY DID NOT ANSWER MY CALLS. I DO NOT RECOMMEND ANY ONE BUYING FROM THEM! THEY ARE A TOTAL RIP OFF...
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Anonymous
DLmtdm

I've been buying from them for 5 years never had an issue! They are great in my book!

Anonymous
Nat

Thank you so much! You just saved me from buying anything from them. I thought it was too good to be true:(

#362479
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Shoes Review

URBAN OG
#984900
1.0
Details
When ordering the shoes this co. Didn't disclose that sizes run smaller than average shoes size. They wasted my time and $ and they charged me for both shipping and return fees when all of this. Plus of been avoided with proper disclosure(s) horrid was to run a business.
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Advertised vs Delivered
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Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Price Affordability
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Staff
Value for money
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Urban Og Customer Care Review

URBAN OG
#861664
1.3
Details
DO NOT WASTE YOUR TIME OR MONEY. HORRIBLE CUSTOMER SERVICE & THEY LIE. THEIRS BETTER WEBSITES WITH BETTER STUFF. I had my first and last experience with UrbanOG & i will not ever recommend them to anyone.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website